Frequently Asked Questions



Q. How long will the submitted estimates/appointment forms submission stay on file?

A. Sixty (60) days, unless they are deleted by the shop admin or by a cancelled subscription. the form 

    should be printed for filing if retention is required.


Q. If I have more than one location, can I add the others?

A. No, each shop must have its own unique license. 


Q. If I cancel, how long will you carry my data on file?

A. Thirty days. You should use the export feature to save your data or print the existing estimates/appointments.


Q. How can I obtain an additional discount on the purchase price?

A. None, The service has already been reduced to accommodate todays situation.


Q. Is my data safe and secure?

A. Yes, the first line of defense is your admin password. It should conform to the standard.

    Second, we take precautions to block robot activity and spam.  


Q. Can we send our own terms and conditions for the estimate?

A. Yes, once you subscribe, send us a text document to use and we will add it. Include company name,

     contact name along with the form ID with your request.


Q. If I have walk-in clients, can I process them, print or email the estimate/appointment for their record.

     A. Yes, it is emailed automatically for both estimates and appointments.


Q. Can I place my logo on the web form header for estimates/appointment.

A. Yes, send it to us and we will update the form at no charge.